The efficacious delivery of critical communications is key to ensuring public safety and enabling businesses to safeguard their personnel and property during major planned and unplanned events. In the sunshine of the fourth industrial revolution, the industry is determining to see how 5G, big data, automation and artificial intelligence (AI) can be utilized to further enhance critical communications with respect to an ever changing technological landscape. 

  • 5G Connectivity 

5G looks promising as it is created on the foundation created by prior technology generations. There is a lot of work going on to put in place the standards to allow mission-critical voice communications to be carried over 4G LTE networks, and is expected that 5G connectivity will further enhance network capabilities and the operational capabilities of critical communication users. 

Critical communications is the field of telecommunications that is required to cope with several requests, speeds, services and unpredictability of the required capacity. 5G is all about providing next-level flexibility, coverage, security, capacity, data rate and low latency. Hence, it is the ideal network to deliver a wide variety of services across different environments efficaciously. 

With respect to the machine-type communications (MTC), the main difference lies between 5G and the previous generation of mobile wireless systems is that 5G is primarily addressing two generic codes of MTC: massive MTC and the other is ultra-reliable low latency communications (URLLC). 

  • Artificial Intelligence

AI has turned out to be one of the major breakthrough technological trends of 2018. AI has become so prevalent that it is all set to revolutionize the way work professionals operate all across the globe. Almost every major industry is looking forward to use AI, with some sectors, including the retail, manufacturing and healthcare sectors, already having access to its practical application. 

Critical communications is ready for disruption by Artificial Intelligence. And as a sector it could benefit from the use of AI in a number of different aspects. Public safety organizations, like security services, or law enforcement  and fire departments could all benefit from the potential of Artificial Intelligence. 

AI is capable of being incorporated into security systems such as image scanning computers helping to identify potential suspects captured near crime scenes, as well as alerting the nearing police stations of potential crimes by tracing unusual movements of trespassers at controlled locations. 

  • The Big Data

Unlike other technological advancements, bug data isn’t necessarily a new concept. In fact, businesses of all sizes have been using big data to gain valuable information to help make their business goals more tangible for years to come. However, the value of big data is all about how the information is analyzed and used, irrespective of the fact that how much data is mined. When properly used, this data could be of great advantage to critical communications providers that can extract and use the information presented to them in order to determine the most apt actions. 

  • Automation

The rise of automation has already streamlined processes and operations in various industries, leading to greater efficiency. Automation can considerably reduce the need for human intervention, which can speed up processes. 

Critical communication providers are utilizing automation into their processes. Major IT events can negatively impact a company’s business operation, which means that IT businesses must accelerate their IT incident resolution process. 

The fourth industrial revolution will bring new benefits for the critical communications sector- a series of new and revolutionary technological advancements that have the potential to enhance this industry’s operational aspects and lay the foundations for future developments. With each innovation bringing something different to the way critical communications can be enhanced, there can be no doubt that the fourth industrial revolution will significantly enhance the work carried out by public services professionals now and in the future.